![]() Let me know if you need any further assistance. Click "Search automatically for updated driver software"ĭo the same thing with Microsoft ACPI-Compliant Embedded Controller. Right click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there When the computer comes back up it should automatically find the driver. Step 7: Remove the battery for minute and then put it back in At the prompt put a check in the box to remove the current driver ![]() The Microsoft ACPI-Compliant Control Method Battery is basically the driver that communicates between the computer and the battery. Here is a link to Testing and Calibrating the Battery (Windows 10) that may also help Have you ran the HP Support Assistant to aid with HP updates? I'll be really happy to assist you with this.ĭon't worry as I have a few steps to help you get through this concern, ![]() Hi for taking an interest in the HP Support Forums! This is a great location to get resolutions and interact with experts from the community. I understand that you have issues with your battery charging only when its shutdown or in sleep mode and when it's on it says plugged in not charging. ![]()
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